Business
Continuity &
Disaster
Recovery Solutions
Rescue is a Business Continuity solution that
keeps you in business
 Rescue is a hosted backup phone system for
your business. Rescue will keep your business running and help
minimize revenue loss. A well laid out Business Continuity
plan will carefully assess risk and prioritizes between critical
and non-critical functions. When catastrophe strikes, be it
a natural disaster or an operational failure, existing customers,
sales prospects, suppliers and even internal personnel should
be well aware that you’re still in business. Disaster Recovery
lets you resume business with your customers even if your place
of business remains closed. Whether it is a simple hardware
crash, fire, flood, act of terrorism, hurricane or earthquake,
make sure your business remains in contact with your customers.
“ If your customers, suppliers and employees
can't reach you,
what impact would it be to your business?“
Rescue offers four hosted solutions designed
to keep your business running seamlessly.
Hosted Attendant
Hosted Attendant offers the ability to deliver voice mails,
faxes, e-mails and/or can allow you to forward your calls to
follow you at a phone number where you are located.
- The Entry point for business
continuity
- Custom, on-demand, greetings capability
- Announcement only capability
- Remote extension routing
- Hunt groups
- Ring groups based on IVR option
- Backup for your voicemail
- Automatic fax reception and routing on
same number as attendant
Hosted IP PBX Contact
Center
Hosted
Contact Center is a browser based Call Center Application designed
to allow employees to access Call Center telephony technology
from any internet location.
- Replicate your current call center flow
- Create a seamless and functional environment
for your customers to reach you even when your facility is
completely dark
- Your agents can log in from anywhere with
any phone to take inbound calls
- Continue to send and receive
important faxes, emails, and voicemails
- Full call control
- Hold, transfer, listen to, screen, record and send
calls to voicemail
- Review and respond to your faxes and email
messages
 Hosted Emergency Notification
Hosted Emergency Notification
gives you the ability to quickly, accurately and automatically
notify literally thousands
of people within minutes. Send
alert and non-alert notifications to telephones,
cell, pagers,
email, fax, SMS, wireless devices and more.
- Fast and accurate notifications to thousands
of people within minutes
- Activate notifications remotely
from any phone or web browser
- Rapid two-way emergency communication
via phone, cell, email, fax, pager, text devices
and more
- Real-time auditing & reporting
- Call reports detail exactly who got your
message and on which devices
- What are the benefits?
- Notify and mobilize employees in emergency situations
- Proactively call out to your customers and vendors
use for emergencies,
network outages,
- Product changes, updates…
Hosted Disaster Recovery
Hosted Disaster Recovery mirrors your primary phone system and
takes over if your on-site PBX fails or if your place of business
is inaccessible.
- Consult with our team for a custom contact
center DR solution
- We can design the hooks necessary to
keep your Contact Center alive
- Trust us with your offsite
infrastructure support just as you have with your onsite
Contact Center systems
- DR is for your agents AND business
users
Data Center Specifics Include:
Redundancy:
Your solution is built on a platform
designed to withstand telecom and hardware failures. Inevitable
outages such as these should not affect your ability to run your
business.
Carrier Grade:
Our data center is located in one
of the most hardened facilities in the country. We provide connectivity
to multiple tier 1 carriers with built in failover redundancy.
Secured:
Our
data center is located in one of the most hardened facilities
in the country. We provide connectivity to multiple tier 1
carriers with built in failover redundancy.
There are many ways that the Hosted PBX can
supplement an existing phone system. Give us a call. We would
be happy to discuss your particular needs. To Contact
Us, CLICK HERE |
