The
Complete Hosted Communications Service
 iTELConnect's
Hosted PBX is a Microsoft-based hosted VoIP integrated communication
platform that offers a complete virtual PBX plus robust communication
applications. Bring advanced integration capabilities to your
business wherever your employees are located, at a lower overall
cost of ownership.
iTELConnect is accessible anywhere
via an Internet connection. The flexibility of enables you
to work on the go and communicate in today's business world
at a fraction of the cost of a legacy system. With iTELConnect
you can finally take advantage of the promised savings that
hosted telephony provides, and avoid the headaches of managing
additional systems.
What is Hosted PBX (also known as VoIP) System?
A Hosted PBX system delivers PBX functionality as a service over the Internet. iTELConnect is a Service Provider with equipment housed in a secure data center. This means our customers do not need to buy or install PBX equipment. Instead of buying PBX equipment, our customers receive Hosted PBX services with very feature-rich solutions compared to most premise-based systems.
iTELConnect is a Microsoft-based hosted PBX communications
solution, with unified messaging, call management, ACD, Contact
Center and more.
In addition to all of the advanced features
and flexibility, iTELConnect's Quality
of Service offerings mean that you will be assured that each
call will be clear and reliable.
Our Hosted PBX solution offers a full range
of features including unified messaging, call management and
ACD capabilities. A complete business class PBX solution with
robust communication at a lower cost of ownership.
The cost savings are real. You can count on iTELConnect's hosted VoIP call quality. Contact us at sales@itelconnect.com to learn more about our Hosted PBX and how you can maximize
your communications solutions at a lower overall cost.
We offer choices depending on your needs.
From Basic to Enhanced Users and to Contact Center Users and
Supervisor Users, we have the PBX solution that will be a fit
for every user:
| Basic
Business User |
The
Basic Business user package utilizes a multi-line IP
phone to deliver superb VoIPsound quality. Features allow
the user to answer, place on hold, transfer and create
conference calls. All the features that you would expect
from a PBX system today. LEARN
MORE
|
| Enhanced
Business User |
The
Enhance Business User adds a GUI interface that allows
the user to see who’s calling and provides integrated
access to messages and directories. LEARN
MORE
|
| Contact
Center |
Our Hosted PBX offers
robust contact center functionality for use by a single
agent, or an entire department. Features include graphical
call control, Automatic Call Distribution and Interactive
Voice Response capabilities and reporting. The Contact
Center User adds powerful call control and queuing for
those busy environments where queing and reporting are
a must. LEARN
MORE
|
| Supervisor
User |
The Supervisor User
allows a Contact Center supervisor to listen in and administer
other system Users. LEARN MORE
|
Benefits from
a Hosted PBX?
• Fast Return on Investment
• Receive IP Phones and PBX features for one low price
• No need to spend thousands on a PBX
• No need to have a dedicated staff to administer
• No need to learn the technology
• No ongoing Maintenance costs
• One connection for both Voice and Data
• 4 Digit Dialing
• Presence Management
• Your phone number follows you
• Hosted VoIP can quickly and easily scale to your needs
• Receive more features than premise based systems
• Single vendor – better service |
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