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| COMPLETE
HOSTED PBX |
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iTELConnect’s
Hosted PBX is a Microsoft-based integrated communications solution,
which offers a complete virtual PBX plus robust communication
applications. Bring advanced communication capabilities to your
business wherever your employees are located, at a lower overall
cost of ownership.
>More Info |
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• BASIC
BUSINESS USER |
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The Basic Business
user package utilizes a multi-line IP phone to deliver superb
VoIP sound quality. Features allow the user to answer, place
on hold, transfer and create conference calls. All the features
that you would expect from a PBX system today. |
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• ENHANCED
BUSINESS USER |
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The Enhanced Business User adds
a GUI interface that allows the user to see who’s calling and
provides integrated access to messages and directories. |
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• CONTACT
CENTER |
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Our Hosted PBX offers robust contact
center functionality for use by a single agent, or an entire
department. Features include graphical call control, Automatic
Call Distribution and Interactive Voice Response capabilities
and reporting. The Contact Center User adds powerful call control
and queuing for those busy environments where queing and reporting
are a must. |
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• SUPERVISOR
USER |
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The Supervisor User
allows a Contact Center Supervisor to listen in and administer
other system Users.
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UNIFIED
MESSAGING |
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Unified Messaging offers feature-rich functionality
to keep you "CONNECTED" at all times. Take control
of when, where and how, you and others get in touch.
>More
Info
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| SERVICES
& SUPPORT |
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iTELConnect provides
industry-leading services to enhance and maintain your iTELConnect
solutions. Once you are up and running, you need to know you
have a support team you can count on to keep your system up
and running!
>More
Info
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